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Catalog Requests:
Because we have over 4000 products, we don't have a printed catalog. However, everything we sell is right here on StylishKidsRooms.com!
Thank you for shopping at Stylish Kids Rooms!
For your shopping convenience, orders can be placed 24 hours a day, 7 days a week on the Stylish Kids Rooms web site. Just click the "Add to Cart" button from any product page on the web site and then follow the instructions.
Telephone orders can be placed between 9am and 5pm (Mountain), Monday through Friday.
We welcome customers from all over the world. However, some of our manufacturers are unable to provide international shipping service. If you are interested in an item, please send an email with the name of the item to sales@stylishkidsrooms.com and we will see if it can be shipped to you. Shipping rates vary, so please include your mailing address so we can obtain an accurate quote for you.
Small furnishings, accessories and bedding are usually shipped via ground service with UPS or FedEx. Items shipped via UPS or FedEx should arrive within 5 to 7 days of the lead time noted on the website. If your UPS or FedEx item arrives damaged, please keep all packaging materials and contact us within one week of delivery to arrange for a replacement.
Larger furniture requires special consideration in shipping and delivery. Because these items are large and heavy, we must ship them via Standard Delivery with special furniture carriers. As a result, these oversized items incur a Standard Delivery shipping surcharge in addition to the regular shipping charges noted below. Shipping surcharges are noted on an item's product page and in your Shopping Cart.
Furniture shipments generally take 2 – 3 weeks from the time the order leaves the manufacturer. This time is in addition to the lead times indicated on the website.
Furniture that is shipped with a home delivery service via Standard Delivery will be placed inside the main threshold of the home. Because of our commitment to exceptional customer service, Stylish Kids Rooms also offers Premier Delivery for many oversized items in our collection. Upon delivery, the Premier Delivery carrier will unpack, place these furnishings in the room of your choice and discard the packing materials for you. (Assembly service is not provided.) If Premier Delivery is available for an item, it will be presented as an option on an item's product page. This convenient service is typically an extra $89 per item, above the regular shipping cost and surcharge.
If a furniture carrier is used to ship your item, the carrier will contact you to schedule a delivery time. Deliveries are scheduled within a four-hour window, typically Monday through Friday during normal business hours. If you are unable to meet the delivery driver at your scheduled appointment time, please call in advance to reschedule your delivery. Failure to meet the driver during your scheduled delivery window may result in an additional charge. If delivery cannot be scheduled within 10 days, applicable storage fees will be due and payable upon delivery.
Standard shipping charges are based on the total price of an order and outlined in the chart below. Shipping surcharges for oversized and furniture items are in addition to the costs shown below:
| Total Price of Order | Shipping Cost | |||
| ||||
| Up to $34.99 | $6.95 | |||
| $35 to $49.99 | $8.95 | |||
| $50 to $74.99 | $10.95 | |||
| $75 to $99.99 | $12.95 | |||
| $100 to $149.99 | $14.95 | |||
| $150 to $199.99 | $17.95 | |||
| $200 and Up | 9.5% of item price | |||
Please note that free shipping promotions apply only to "standard shipping charges", based on the chart above.
Free shipping promotions do not include any shipping surcharges on oversized items and on any home delivery surcharges. Freight charges are not included in any free shipping offers.
Please read the following important information regarding the delivery of your furniture:
Please estimate 2 – 3 weeks for delivery in addition to the lead time stated on the website. The freight company will contact you to arrange a delivery appointment (Monday - Friday) once the shipment has arrived in your local area. Please note that the shippers are not employees of Stylish Kids Rooms; they are independent contractors.
The manufacturers take great care when packaging their furniture. Unfortunately, pieces are occasionally damaged in transit. Should this happen during your delivery, here are some helpful suggestions:
- You must be present to receive, inspect and sign for your delivery.
- It is important to be as detailed and descriptive as possible on the packing slip before you sign for your items. A signature indicates acceptance; if you simply sign without inspecting the box or its contents, then you are accepting the shipment "as is." We will not be able to file a claim with the shipper on your behalf unless you notate any damages at the time of delivery.
- For Standard Delivery, the shippers will bring the item across the threshold of your home. If the box appears to be in good condition, but you cannot inspect the shipment due to time constraints, please note "not inspected at delivery" on the shipping waybill. However, if the box is compromised in any way, please note "box damaged, possible damage to piece, not inspected at delivery" on the waybill. Any damages must be reported to our customer service department within 5 days of receipt of the item.
- For Premier Delivery, the shippers will bring the item to the room of your choice, unpack the item and discard the debris. We do not offer assembly. If there are any damages or missing pieces, please note this on the shipping waybill. If the box/packaging are not available for your inspection, please note that as well. Remember that if you sign the waybill without notating damages, we cannot be responsible for assisting you in the repair or replacement of the merchandise. Any damages must be reported to our customer service department within 5 days of receipt of the item.
If you have any questions or concerns about our shipping policies, please call and speak with us prior to delivery.
Custom Items
Custom-designed furnishings, bedding, accessories, select gifts and clothing, and other made-to-order items require payment in full upon order, and cannot be returned or exchanged. Items that are custom are notated as such in the product descriptions.
Stylish Kids Rooms makes fabric and finish samples available to help you select the appropriate colors and designs for your dècor. Because custom items cannot be returned, Stylish Kids Rooms suggests that you contact us to request a sample prior to purchasing custom items. You can email Customer Service.
Non-custom Items
Stylish Kids Rooms strives to provide our customers with the highest quality merchandise and an enjoyable shopping experience. If you are not completely satisfied with your non-custom item, you may return it, for a refund, exchange, or store credit *. Returned items must be unused, in their original condition and their original packaging.
Simply call us within 10 business days of receipt of the item and we will issue you a Return Authorization Number (RAN), which is valid for 10 business days. Upon receipt of your approved return, Stylish Kids Rooms will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you selected in exchange. Please note that shipping charges cannot be refunded by Stylish Kids Rooms; all shipping charges are the customer's responsibility. We encourage you to send all returns via insured mail for protection against lost or damage.
You can email Customer Service (sales@stylishkidsrooms.com)
Stylish Kids Rooms works to ship orders as quickly as possible. For this reason, we cannot guarantee that we will be able to cancel your order after it has been placed. If you need to cancel your order please email us ASAP (within 2 business days of placing your order) and we will attempt to cancel your order. If your order has already shipped, please see our Returns policy for further instructions.
Stylish Kids Rooms upholds the warranties offered by the artisans and manufacturers who craft our furnishings. Because the scope and duration of our manufacturers' warranties vary, we encourage you to ask us for specific warranty information on products of interest.
Stylish Kids Rooms offers gifts certificates to help you give the perfect gift every time. Our gift certificates are available in $50 increments and will surely delight the lucky recipient. Please note that gift certificates are non-refundable.
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